Jobs at IGI for Experienced Customer Care Officers
Industrial and General Insurance (IGI) has established a reputation for excellent delivery of insurance products and services, especially in special risks, such as oil & energy, engineering, aviation, and industrial risk management.

IGI is recruiting for Customer Care Officers. The overall purpose of the role is attending to customers. Candidates must be graduates with a minimum of B.Sc (2nd class lower) or HND (upper credit) in Marketing or relevant discipline.

They must possess 2 years cognate experience in similar job function and a high sense of salesmanship and an ability to accommodate existing and win new customers.

The successful candidate will be responsible for:
Attending to customer calls either on telephone or physically on enquiries, complaints & faults
Explain to customers the entire services offered
Ensure prompt response to customers needs’
Advise customers on cost or equipment
Liaise with engineering department in resolving issues and complaints, etc.

Deadline is 6th May 2008.

Click here to apply online.